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Privacy Policy

Purpose of this Privacy Policy

xBeeFi (referred to in this Privacy Policy as "xBeeFi", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you how we look after your personal data when you use our Website and Services, and tell you about your privacy rights and how the law protects you.

This Privacy Policy aims to give you information on how we collect and process your personal data through your use of our Website and Services.

It is important that you read this Privacy Policy together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal data about you.

Data Controller

xBeeFi is the "data controller" of your personal data. This means we control your personal data and determine how to use and protect it, but only as described in this Privacy Policy or as otherwise permitted by law.

Contact Information

If you have any questions about this Privacy Policy or our use of your personal data, please contact us:

  • Email: privacy@xbeefi.com

Changes to this Privacy Policy

This Privacy Policy is regularly reviewed and was last updated on June 1, 2024. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

1. Introduction

At xBeeFi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Wallet addresses
  • Transaction history
  • Profile information
  • Communication preferences
  • Device and browser information

2.2 Automatically Collected Information

When you access our service, we automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your transactions
  • To notify you about changes to our services
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To improve our user experience
  • To send you marketing and promotional communications (with your consent)
  • To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Law enforcement agencies when required by law
  • Other users (only public profile information)
  • Analytics providers to improve our service

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Withdraw consent at any time
  • Data portability

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

Third-Party Links

Our Website may contain links to third-party websites and resources. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The Data We Collect About You

During your use of our Website and Services, we collect and process the following types of personal data:

  • Identity Data (first name, last name, username, date of birth, gender)
  • Contact Data (billing address, delivery address, email address, phone numbers)
  • Financial Data (bank/wallet account and payment details)
  • Transaction Data (payments and details of services you've used)
  • Technical Data (IP address, login data, browser type/version, time zone, location)
  • Profile Data (username, password, preferences, feedback)
  • Usage Data (information about how you use our Website and Services)
  • Marketing and Communications Data (your preferences for receiving marketing)

We do not collect any special categories of personal data about you (such as race, ethnicity, religious beliefs, or health data).

How We Collect Your Data

Direct Interactions

We collect data when you:

  • Use our Website and Services
  • Create an account
  • Subscribe to our services
  • Request marketing materials
  • Provide feedback or contact us

Automated Technologies

As you interact with our Website, we automatically collect Technical Data using cookies and similar technologies. You can set your browser to refuse cookies, but some parts of our Website may not function properly as a result.

Third Parties

We may receive personal data about you from various third parties including:

  • Analytics providers
  • Payment service providers
  • Identity verification services

Legal Basis for Processing

We will only use your personal data when legally permitted. The most common uses are:

  • Where we need to perform the contract between us
  • Where it is necessary for our legitimate interests
  • Where we need to comply with legal obligations

Marketing and Promotional Offers

We may use your data to form a view on what services may interest you. You will only receive marketing communications if you have opted in, and you can opt out at any time.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access to your personal data is limited to employees, agents, and third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. You can request deletion of your data under certain circumstances.

Your Legal Rights

You have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

You can exercise any of these rights by contacting us. You will not have to pay a fee to access your personal data, though we may charge a reasonable fee if your request is clearly unfounded or excessive.